Retail Associate Sales

Key Responsibilities

• Greets customers and receives payment.
• Issues receipts, refunds, credits, or change due to customers.
• Packages customer purchases.
• Thanks customers for their business.
• Acknowledges incoming customers in a pleasant manner.
• Provides product information, location, and general store knowledge.
• Directs customers to product pick-up points.
• Sorts and stocks merchandise onto proper shelves, bins, or pegs.
• Places merchandise in bins, on floors, or on shelves according to identifying information (style, size, type).
• Places product overstock in the proper location in the stockroom.
• Checks shelves and pegs for low or out-of-stocks and refills from the stockroom.
• Reports stock damage or spoilage.
• Ensures bin tags are properly placed on shelves.
• Ensures merchandise is correctly priced.
• Attaches promotional and sale signage to proper merchandise.
• Assists in unpacking and checking in merchandise.
• Assists in setting up or re-organizing product displays.
• Answers basic customer questions while on the floor.
• May assist in transporting customer purchases to vehicles.
• May perform related clerical duties, such as preparation of transfer slips, control of pick cards, and maintaining records.
• Participates in periodic, special, and annual inventory counts.
• Assists customers, receives payment, stocks material and assists in all areas of Retail business as needed.
• Other duties may be assigned.

Requirements & Tech Stack

• High school diploma or General Education Degree (GED); or equivalent work experience.
• This is an entry-level position where the incumbent will receive on-the-job training.

Qualifications

• Knowledge of company products and company standards.
• Ability to communicate effectively, both verbally and in writing.
• Good math skills.
• Good customer service skills.

Work Environment / Physical Activity

• Work is performed within a retail environment.
• Involves standing and/or walking most of the day.
• Must be able to lift and carry up to 25 pounds frequently.
• Must be able to lift and carry up to 80 pounds on occasion.
• May be required to perform specific tasks that involve climbing, lifting, pushing, or kneeling.