Pharmacy Technician
MedStar Health
About the Role
MedStar Health is seeking a Full Time Pharmacy Technician to work within our Outpatient pharmacy at MedStar Washington Hospital Center. The Outpatient Pharmacy Technician assists pharmacists in all areas of pharmacy operations including prescription preparation, sales transactions, customer service, purchasing, and inventory maintenance.
Key Responsibilities
- Organizes prescription orders on the counter in order of priority; retrieves labels from the printer; arranges paperwork, labels, monographs, and bags; uses appropriate stamps and notes; and retrieves stock from the shelf.
- Performs phone and face-to-face customer service functions such as: taking in refill requests, new prescriptions, calling doctors for refill authorizations and pre-authorizations. Troubleshoots patients' questions and concerns.
- Prepares prescriptions for dispensing: counts and verifies medication labels and vials appropriately and prioritizes waiters.
- Processes cash, check, credit card, and payroll deduction transactions; secures appropriate signatures; ensures compliance with HIPAA requirements; prepares delivery tickets; reconciles delivery transactions; performs end-of-day register procedures; runs daily cash report and completes deposits as assigned.
- Processes refills and performs data entry of new prescriptions including demographics, insurance plans, and prescription information under the supervision of a pharmacist and according to policy; brings to the attention of a pharmacist any claims requiring overrides or interventions; troubleshoots insurance claim rejects; and follows up on problem prescriptions.
- Receives checks and puts away the daily order; returns medication to the shelf after filling; follows established inventory management procedures; participates in physical inventory process at intervals determined by management.
Requirements & Tech Stack
- High School Diploma or GED required.
- 6 months pharmacy technician experience in a retail setting or equivalent training required.
- DC Pharmacy Technician licensure or registration required upon hire.
- National pharmacy technician licensure such as the PTCB or ExCPT required within six months of employment.