Strategic Operations Associate

About the Role

Uber is looking for a highly motivated individual to join our US & Canada Mobility Operations team. This role involves setting vision, managing cross-functional partners, driving projects to deliver strategically meaningful results, and solving problems at both a high-level and detailed level.

Key Responsibilities

• Strategic Ownership: Help develop, lead, and implement strategy to achieve business priorities.
• Business Influence: Monitor, understand, and interpret key operational and financial metrics to inform strategy and action plans. Develop and apply understanding of the levers that move our business.
• Problem Solving: Identify the root cause of risks and opportunities, propose multiple, practical solutions, and weigh tradeoffs to recommend the best approach.
• Process Optimization: Implement, optimize, and scale core analyses and processes, regularly reviewing performance.
• Product Improvement: Proactively search for new features or improvements that could enhance the marketplace experience and efficiency, measure their impact, and collaborate with Product teams for implementation.
• Stakeholder Management: Maintain productive working relationships with the immediate team and cross-functional partners across operations, marketing, customer support, product, policy, and legal to scope, test, and implement initiatives.

Requirements & Tech Stack

• Excel proficiency (modeling, data visualization)
• Bachelor's degree

Preferred Qualifications

• Working knowledge in applying SQL, Python, R, Stata or similar statistical languages and tools.
• High-growth operations or startup experience is strongly preferred.
• Phenomenal collaborator, able to influence senior and external stakeholders.
• Storytelling through Data: Transform data analyses into an understandable storyline across tech and non-tech audiences to influence business decisions.
• Data-Driven Mentality: Make strategic decisions based on data analysis and interpretation, with experience in deep data analysis balanced with a big-picture view.
• Communication: Ability to interpret and present data to various audiences in an engaging, comprehensive, yet succinct manner.
• Teamwork: Demonstrate optimism, respect for others, and promote a team environment for free communication and contribution. Ability to work with people from diverse backgrounds and responsibilities. Maintain healthy working relationships, even in disagreement.
• Executional Excellence: Ability to work and accomplish multiple tasks in parallel, delivering results in a fast-paced and ambiguous environment, while maintaining high-quality work standards.
• Planning & Organization: Ability to create detailed project plans with stages, milestones, basic interdependencies, and owners.

Note: Salary ranges for New York City, San Francisco, and Washington D.C. are provided as USD $106,000 - USD $118,000 per year. Eligibility for bonus programs, equity awards, and other compensation, as well as a 401(k) plan and various benefits, is available. Employees are expected to spend at least 50% of their time in-office unless approved for full remote work.