Full-Time Store Associate
ALDI USA
Key Responsibilities
- Model and fulfill all customer service principles and escalate concerns to store management.
- Inform store management of loss due to outdated or damaged products.
- Properly utilize the point-of-sale (POS) system to scan and process customer purchases.
- Adhere to cash policies and procedures.
- Follow line policy and open additional check lanes as required.
- Stock shelves and displays neatly following merchandising planograms.
- Complete curbside pickup orders, verifying contents and ensuring timely delivery.
- Maintain zone and merchandising standards.
- Assist store management in achieving operational efficiency and total loss goals.
- Comply with all established company policies and processes.
- Support store management in providing a safe working environment.
- Adhere to inventory procedures and product handling guidelines.
- Perform general cleaning tasks.
Physical Demands
- Push, pull, sit, stand, reach, grasp, twist, bend, and move between areas.
- Lift, carry, and place product weighing up to 45 pounds.
- Operate equipment such as cash register, electric and manual hand jacks, floor scrubber, and cardboard baler.
- Stock product in varying temperatures, including freezer and cooler environments.
- Use glass and multipurpose cleaning products.
Qualifications
- Ability to provide prompt and courteous customer service.
- Ability to operate all store equipment including cash registers, floor scrubber, cardboard baler, pallet jacks, handheld devices, and computers.
- Ability to interpret and apply ALDI operating policies and procedures.
- Ability to communicate effectively verbally and in writing.
- Ability to perform basic arithmetic: addition, subtraction, multiplication, and division.
- Ability to follow instructions and pay attention to detail.
- Ability to work both independently and with others.
- Ability to organize, prioritize, and complete tasks to maximize productivity.
- Ability to maintain reliable and prompt attendance.
- Ability to meet availability requirements.
Education and Experience
- At least 18 years old.
- High school diploma or equivalent preferred.
- Prior work experience in a retail environment preferred.