Recovery Coach, Team Firefly

About the Role

This role provides peer recovery support services to patients with substance use disorder (SUD), assisting them in achieving and sustaining recovery. It facilitates patient access to recovery-oriented treatment, resources, and community recovery groups, offering ongoing support and serving as an ally, role model, and advocate.

Team Firefly Department Summary

Firefly is an outpatient clinical program at VUMC providing comprehensive, multi-disciplinary care to pregnant and postpartum women with substance use disorder. Services include prenatal/postpartum care, social work, peer recovery support, lactation/pediatric services, mental health care, intensive outpatient programming, group therapy, and support for health-related social needs.

Key Responsibilities

• Serve as a liaison between the recovery community, addiction treatment system, medical treatment system, and the patient’s community, family, and social context to facilitate connections across systems of care.
• Meet with patients in clinical and community settings to understand their needs and goals, support exploration of potential consequences of personal goals, and collaboratively remove obstacles to goal attainment.
• Educate patients about addiction safe use practices, multiple pathways of recovery, and utilize motivational enhancement techniques.
• Conduct outreach efforts to encourage attendance and participation in recovery-oriented, self-help, and pro-social groups.
• Work collaboratively with the treatment team in support of evidence-based services.
• Assist with patient access to treatment, understanding and using systems and procedures to rapidly support identified needs.
• Assist with data collection for quality assurance and program evaluation.

Technical Capabilities

• Clinical Counseling (Novice)
• Patient Assessment (Novice)
• Peer Leadership (Novice)

Requirements & Tech Stack

• CPR (Required)
• High School Diploma or GED (Required)
• 1 year of peer recovery support experience (STRONGLY PREFERRED)
• CPRS “Certified Peer Recovery Specialist” (STRONGLY PREFERRED)

Qualifications

• Clinical Counseling (Novice proficiency)
• Patient Assessment (Novice proficiency)
• Peer Leadership (Novice proficiency)
• Organizational Impact: Performs routine tasks impacting team performance with occasional guidance.
• Problem Solving/Complexity: Utilizes discretion and research to solve routine problems.
• Breadth of Knowledge: Applies knowledge of standards, established processes, and procedures.
• Team Interaction: Provides guidance to entry-level co-workers.
• Supporting Colleagues: Develops self and others; builds and maintains relationships; communicates effectively.
• Delivering Excellent Services: Serves others with compassion; solves routine problems; offers meaningful advice and support.
• Ensuring High Quality: Performs excellent work; fulfills safety and regulatory requirements.
• Managing Resources Effectively: Demonstrates accountability; stewards organizational resources; makes data-driven decisions.
• Fostering Innovation: Generates new ideas; applies technology; adapts to change.

Shift/Schedule

• Monday-Friday | 40 hours/week | 8:00 AM - 4:30 PM
• Opportunity to sign up for after-hour shifts (not a requirement).