Clerical Assistant 2

About the Role

The Department of Labor and Industry is seeking a Clerical Assistant 2 to support office operations, staff, customers, and programs. This role offers the opportunity to learn new skills and contribute to daily operations.

Key Responsibilities

• Prepare forms, letters, and reports from handwritten or dictated materials.
• Sort, stamp, and route daily mail.
• Maintain updated filing systems and ensure proper storage of case materials.
• Enter and update case information and referrals in CWDS.
• Prepare travel documents and assist staff with office procedures.
• Answer calls and direct them to the appropriate person.

Work Schedule and Additional Information

• Full-time employment, 37.5 hours per week, Monday - Friday.
• Typical work hours: 8:00 AM – 4:00 PM with a 30-minute lunch. Work schedule may be negotiable within a 7.5-hour work day.
• May be eligible for AWS (alternate work schedule).
• Telework may be available part-time upon successful completion of training. Requires a securely configured high-speed internet connection and an approved location within Pennsylvania. Option to report to the headquarters office in Altoona, PA, if unable to telework. Telework eligibility is subject to change.
• Starting annual salary: $36,831.00 (before taxes) for most new Commonwealth of Pennsylvania employees.
• Further communication regarding this position will be via email; check spam/junk folders.

Requirements & Tech Stack

• CWDS

Qualifications

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth or equivalent Federal Government job title); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Other Requirements:

• Must meet the PA residency requirement.
• Must be able to perform essential job functions.

Application Instructions

• Resumes, cover letters, and similar documents will not be reviewed for eligibility.
• Information supporting eligibility must be provided on the application.
• Applications must be submitted by the posting closing date.
• Failure to comply with application requirements may lead to disqualification.
• All application materials and interview responses must reflect the applicant’s own experience and qualifications. Generative AI tools may be used for preparation purposes only.

Veterans Preference

• Pennsylvania law provides employment preference for qualified veterans.

Telecommunications Relay Service (TRS)

• 711 (for hearing and speech disabilities or other individuals).

Accommodations

• If an interview is offered and accommodations are needed due to a disability, discuss requests with the interviewer in advance.

Examination Information

• Completing the application and supplemental questions serves as the exam.
• Scoring is based on detailed information provided in the application and responses.
• Scores are valid for this specific posting only.
• Providing complete and accurate information is crucial.
• Only one application/test is permitted per posting.
• Results will be provided via email.