AC

About the Role

The Academic Counselor – WFH will support learners and families by guiding them through BrightCHAMPS programs and helping them make informed academic and skill-building choices. This full-time remote role involves conducting virtual counseling sessions, understanding students’ interests and strengths, and recommending suitable courses and learning paths. The counselor will maintain regular follow-ups to track progress, address concerns, and ensure positive learning experiences.

Key Responsibilities

• Respond to inquiries.
• Provide clear information about curricula and outcomes.
• Collaborate with instructors and internal teams.
• Maintain accurate records of interactions and student profiles.
• Conduct virtual counseling sessions.
• Understand students’ interests and strengths.
• Recommend suitable courses and learning paths.
• Maintain regular follow-ups to track progress and address concerns.
• Use online tools and communication platforms to manage appointments and share resources.
• Contribute to the continuous improvement of student support services.

Qualifications

• Strong skills in Student Counseling and Academic Advising.
• Excellent Communication skills to interact clearly and empathetically with students, parents, and internal teams.
• Experience in Career Counseling and Education.
• Proficiency in using digital tools, CRM or student management systems, and online communication platforms for remote counseling.
• Relevant qualifications such as a bachelor’s degree in Education, Psychology, Counseling, or a related field are preferred.
• Demonstrated ability to work independently in a remote setup, manage time effectively, and handle multiple cases with attention to detail is beneficial.
• Prior experience in edtech, academic advising, or student support roles, along with a passion for children’s holistic development, is an advantage.