Associate

About the Role

The Associate role at Vetinstant is a full-time position based in Chennai with an at location/site model.

Key Responsibilities

• Support daily operations.
• Coordinate with internal teams.
• Manage customer queries.
• Ensure accurate documentation of HR, Finance, and Marketing activities and data.
• Monitor service requests.
• Follow up on open issues.
• Assist in the preparation of reports and status updates.
• Collaborate with colleagues to improve processes.
• Support project execution.
• Help maintain service quality standards across domains.
• Maintain consistent communication.
• Pay attention to detail.
• Learn and adapt.

Requirements & Tech Stack

• Comfort with basic office productivity tools.
• Willingness to learn new systems or software as needed.
• Ability to work effectively in a hybrid setup, balancing on-site responsibilities in Chennai with remote work.

Qualifications

• Strong communication and interpersonal skills, with the ability to interact professionally with customers and internal stakeholders.
• Ability to manage time effectively, prioritize tasks, and handle multiple responsibilities with attention to detail.
• Problem-solving mindset with a proactive approach to resolving issues and improving daily processes.
• Bachelor’s degree or equivalent experience in any discipline.
• Prior experience in operations, customer support, or service coordination is an advantage.