E-commerce Operations Executive
Truekyss
About the Role
We are looking for a proactive and detail-oriented E-commerce Operations Executive to support the day-to-day operations of TRUEKYSS, a growing beauty, wellness and personal care brand selling across Indian and international marketplaces.
Key Responsibilities
- Marketplace Management
- Manage daily operations on Amazon, Flipkart, Blinkit, Walmart, and Shopify.
- Update product listings, pricing, inventory, and order statuses.
- Monitor seller dashboards, returns, cancellations, and customer issues.
- Order Processing & Fulfilment
- Pick, pack, label, and dispatch customer orders.
- Prepare shipments for Amazon FBA and other fulfilment centres.
- Maintain accurate stock counts and daily order records.
- Coordinate with delivery associates for pickups and handovers.
- Track delayed, missing, or returned shipments.
- Import & Export Coordination
- Assist with international import/export shipments and documentation.
- Coordinate with suppliers, freight forwarders, and courier companies.
- Maintain shipping records, invoices, and customs-related documents.
- Advertising & Sales Support
- Assist in managing Amazon Sponsored Ads.
- Monitor advertising performance, budgets, and promotions.
- Prepare basic sales and advertising reports.
- Reporting & Inventory
- Maintain daily sales, order, dispatch, and inventory reports using Excel or Google Sheets.
- Reconcile physical stock with marketplace inventory.
- Support improvements in operational efficiency.
Requirements & Tech Stack
- Candidates with up to 2 years of experience are welcome.
- Basic knowledge of e-commerce platforms and online selling.
- Comfortable using Excel, Google Sheets, and computers.
- Good communication and organisational skills.
- Willingness to learn Amazon Seller Central, Flipkart Seller Hub, Shopify, and international shipping processes.
- Must be comfortable with physical packing, inventory counting, and courier handovers.
- Responsible, punctual, and able to work independently.
Why Join Us?
Work directly with the founders of a growing consumer brand and gain practical experience in Indian and international e-commerce, marketplace advertising, logistics, inventory management, and global trade.



