Reservierungsmitarbeiter (m/w/d)

About the Role

Work at Motel One is like coming to friends, where appreciation and support are paramount and individual personality is welcome. We treat each other on an equal footing and see ourselves as a team. With our shared passion for modern design and high service quality, we create a home away from home for our guests at Motel One.

Key Responsibilities

• Checking and processing reservations, overbookings, and options
• Maintaining Sihot and electronic reservation systems
• Invoice creation and control (debtors and creditors) while adhering to price guidelines
• Deposit handling and monitoring timely payment receipts
• Supporting the Sales and Front Office teams during peak times

Qualifications

• Training in hotel management or professional experience in the hotel/gastronomy industry/telephone customer service, or interest in a career change
• High quality awareness and service orientation, as well as hospitality skills and passion for the hotel industry
• Open, communicative demeanor, good manners, and good command of German & English (spoken and written)
• Team spirit and willingness to support across departments – we achieve our successes together