DWS, Client Engineering
Infosys
Pune Division, Maharashtra, India2h agovia LinkedIn
About the Role
This role involves working in enterprise support and transformation environments.
Key Responsibilities
- OS Deployment & Imaging
- Patch Management
- Software Packaging & Distribution
- Endpoint Security & Compliance (Tenable)
- Device Lifecycle Management
- Strong troubleshooting skills across desktop, mobility, and workplace technologies.
Requirements & Tech Stack
- Microsoft Intune
- SCCM / MECM
- Windows 10/11 Administration
- Windows Autopilot
- Microsoft Entra ID (Azure AD)
- Microsoft 365 Administration
- Group Policy Management
- BitLocker
- Microsoft Defender for Endpoint
Qualifications
- Strong customer-service orientation.
- Excellent troubleshooting and analytical skills.
- Effective communication and stakeholder management.
- Strong documentation and coordination capabilities.
- Ability to work in enterprise support and transformation environments.
Preferred Skills
- Experience with VMware Workspace ONE or Citrix.
- Knowledge of Virtual Desktop Infrastructure (VDI).
- Familiarity with Azure Virtual Desktop (AVD).
- PowerShell scripting and automation experience.
- Knowledge of ServiceNow ITSM processes.
Certifications (Preferred)
- Microsoft Certified: Endpoint Administrator Associate (MD-102)
- Microsoft 365 Certified: Modern Desktop Administrator
- ITIL Foundation Certification
- Microsoft Azure Fundamentals (AZ-900)