Academic Counselor Remote

About the Role

Carrigrow is a team of industry professionals dedicated to empowering individuals through focused training in US staffing, healthcare, automation, and business analysis. The organization combines practical, real-world experience with flexible learning formats designed to support diverse learner needs. Carrigrow emphasizes a collaborative and encouraging environment that helps learners build confidence and skills for long-term career growth. By fostering a supportive community, Carrigrow aims to guide individuals toward achieving clear, measurable professional goals. The team is committed to delivering high-quality education that aligns with current industry standards and expectations.

The Academic Counselor will provide guidance and support to learners as they navigate Carrigrow’s training programs and career pathways. In this role, the counselor will conduct one-on-one and group counseling sessions, assist learners in selecting suitable courses, and help them understand academic requirements and progression options.

Key Responsibilities

• Assess learner interests and strengths.
• Offer career counseling aligned with industry trends.
• Maintain accurate records of advising sessions and student progress.
• Collaborate with trainers and program coordinators to ensure learners receive timely academic support and clear information about learning outcomes.
• Respond to learner queries.
• Conduct orientation sessions.
• Contribute to initiatives that enhance learner engagement and success.

Qualifications

• Strong Student Counseling and Academic Advising skills.
• Effective Communication skills, including active listening and clear written and verbal communication.
• Career Counseling skills and the ability to guide learners toward appropriate career paths.
• Solid understanding of Education principles and learner-centered advising approaches.
• Relevant qualifications such as a bachelor’s degree in Education, Psychology, Counseling, or a related field.
• Experience working in an academic, training, or career services environment, preferably with adult or professional learners.
• Ability to build rapport with diverse learners, handle sensitive information with discretion, and maintain accurate documentation.
• Strong organizational and time-management skills.
• Proficiency in using digital tools and basic office software.