Cashier Associate

Job Title: Cashier Associate

Key Responsibilities

• Increases customer confidence and loyalty by providing accurate, fast, and courteous customer checkout.
• Effectively scans, packages, and receives payment for customer purchases.
• Expedites the flow of groceries through the checkout lane.
• Maintains financial responsibility in their service lane.
• Creates a welcoming environment for customers.
• Listens to and escalates customer concerns to management.
• Stocks front-end products and uses supply items efficiently.
• Manages the lane according to service standards.
• Assists in training new cashiers.
• Uses the Point of Sale (POS) system to record sales.
• Handles various tenders including Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, Reward offers, coupons.
• Understands and adheres to company policies regarding cash shortages/overages, loss control, and restricted sale items (Alcohol, Tobacco, etc.).
• Assists customers in unloading purchases onto the conveyor belt.
• Packs customer purchases to prevent damages.
• Carries or pushes groceries in a shopping cart to the customer’s car and loads them into the vehicle.
• Checks the price of merchandise in all departments, as needed.
• Collects shopping carts from the parking lot and other areas and returns them to the designated area.
• Ensures company standards for safety, proper food handling practices, sanitation, and productivity are maintained.
• Adheres to all regulatory compliance requirements pertaining to food safety, USDA, COOL, and DOA.
• Executes product recalls and withdrawals in a timely manner.
• Reinforces safety programs by complying with safety procedures and identifying/reporting unsafe conditions.
• Notifies management of customer or employee accidents.
• Reports safety risks, issues, and illegal activity (robbery, theft, fraud).
• Ensures adherence to wage and hour policies and regulations.
• Cultivates a culture of safety within the store.
• Ensures associates are working safely and have received necessary safety training.
• Ensures Hazardous Assessments are posted and Personal Protective Equipment (PPE) is available and utilized as required.
• Ensures equipment is in good repair and reports/assists with remediation of safety hazards.

Requirements & Tech Stack

• Point of Sale (POS) system
• Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, Reward offers, coupons
• Alcohol, Tobacco handling procedures
• Food safety, USDA, COOL, DOA regulations
• Hazardous Assessments
• Personal Protective Equipment (PPE) (Goggles, Gloves, Back Brace)
• Lock out/tag out procedures
• Cleaning supplies and equipment
• General office equipment
• Register, pricing gun, scales, scanner
• Various material handling equipment (racks, carts, pallet jacks, shopping carts)
• Preferred Equipment: baler/compactor, box cutter

Qualifications

• High School / GED Diploma
• English language proficiency
• Preferred: Spanish language proficiency
• Customer Service skills
• Effective communication skills
• Ability to handle stressful situations
• Basic computer skills (for online training)
• Compliance with all company policies and procedures
• High standard of integrity and reliability
• Authorization to work in the United States or ability to obtain the same
• Successful completion of pre-employment drug testing and background check

Physical Demands

• Regularly required to stand or walk.
• Utilize manual dexterity, talk, see, hear, smell.
• Perform repetitive movements with both hands and/or both feet.
• Frequently required to reach at waist level or overhead.
• Carry, push, or lift up to 30 lbs.
• Occasionally required to sit, balance, stoop, kneel, crouch, and climb up to 10 ft.
• Pulling Requirement: 250 lbs.

Working Conditions

• May be exposed to indoor, outdoor, cold, freezing, heated, and wet/humid working conditions.
• Frequently required to twist back and/or neck.
• Walk on slippery or cluttered floor surfaces.
• Work with hazardous equipment.
• Exposure to sharp objects.
• Occasionally exposed to loud noise, skin irritants, nuisance dust, fumes, sprays, hazardous cleaning solutions, and other toxins.

Schedule

• Varied shifts.