Back Office Assistant

About the Role

As a Back Office Assistant intern at Purple Carats, you will support daily administrative and operational activities that help keep the organization running smoothly. This on-site role, based in Chicago, IL, involves maintaining records, organizing documents, assisting with data entry, and preparing basic reports. You will help respond to internal inquiries, coordinate with team members to ensure tasks are completed on time, and support customer service teams with back-office tasks such as updating information and tracking requests. The internship provides hands-on exposure to office procedures, workflow management, and cross-functional collaboration, with guidance from experienced staff.

Key Responsibilities

• Support daily administrative and operational activities.
• Maintain records.
• Organize documents.
• Assist with data entry.
• Prepare basic reports.
• Respond to internal inquiries.
• Coordinate with team members to ensure tasks are completed on time.
• Support customer service teams with back-office tasks, including updating information and tracking requests.

Qualifications

• Skills in Back Office Operations and Administrative Assistance.
• Analytical Skills to review data, identify inconsistencies, and support basic reporting and process improvements.
• Strong Communication skills to interact effectively with colleagues and support clear information sharing.
• Customer Service skills to assist internal teams in managing customer-related information and follow-up tasks.
• Basic proficiency with office software (e.g., spreadsheets, word processing tools).
• Strong organizational skills.
• Demonstrate reliability, attention to detail, and the ability to learn quickly in a structured environment.
• Preferred: Candidates pursuing or having recently completed education in business, administration, or a related field.