Retail Sales Associate

About the Role

2020 Companies is seeking an enthusiastic and results-driven Energy Sales Specialist to represent and promote Reliant Energy services at retail locations. The role involves engaging with customers, driving new enrollments, and helping customers find the right energy solutions in a fast-paced environment.

Key Responsibilities

• Sell products and services in a retail store, kiosk, and/or event environments.
• Promote Reliant electricity plans to consumers.
• Help customers lower energy costs.
• Identify customer needs and handle objections.
• Build strong relationships with customers and teammates.
• Work with the team to hit goals and celebrate wins.
• Maintain professional interaction with customers and employees.
• Meet or exceed personal sales goals.
• Welcome customers and offer assistance.
• Direct customers to displays, assess needs, and suggest products.
• Advise customers by providing information on products and services.
• Help customers make selections by building confidence.
• Accurately document and report sales.
• Contribute to team effort by accomplishing related results.
• Track and communicate all activity to Retail Operations.
• Ensure work station/kiosk is clean, well-organized, functional, and presentable.
• Submit all paperwork completely and accurately.

Requirements & Tech Stack

• Six (6) months prior sales, retail, telecom, or marketing experience.
• Strong experience in retail/event sales or event marketing.
• High school diploma or equivalent required.
• Demonstrated knowledge of products and services.
• Reliable transportation and willingness to travel to event locations.

Qualifications

• Strong communication, interpersonal, and problem-solving skills.
• Excellent communications, presentation, interpersonal, and problem-solving skills.
• Ability to work as part of a team and independently.
• Comfortable with physical tasks such as lifting, setup, and teardown of events.
• Flexible availability needed, including evenings, weekends, and holidays.
• Must be available to work evenings, weekends, and holidays as needed.
• Ability to multi-task in a fast-paced, team environment.
• Ability to maintain customer confidentiality.

Compensation & Benefits

• Earn $1,000-$1,350/week on average with base pay & uncapped commission combined.
• Commission-based pay, with a $16.00/hr guarantee.
• Next-day pay via Daily Pay.
• Career advancement through internal promotions.
• Health benefits, paid time off, and 401k with company match.