Certified Medical Assistant, Primary Care

About the Role

The Certified Medical Assistant (CMA) provides patient care under the supervision of a medical provider, supporting clinical and administrative functions. This role ensures efficient clinic operations and delivers excellent patient service.

Typical Hours of Operation: Monday - Friday 8:00 AM - 5:00 PM. No weekends, no holidays, no call.

Key Responsibilities

• Assists providers with clinical procedures:
• Taking vital signs
• Wound care
• Suture removal
• Administering injections
• Phlebotomy
• Vaccines
• Performing urine tests
• EKGs
• Applying splints
• Other specialty-specific tasks
• Prepares and cleans exam rooms for patient visits and clinical procedures.
• Performs patient intake duties:
• Reporting test results
• Phone triage
• Documenting medical information as directed by licensed personnel or providers.
• Reviews and maintains daily logs and documentation.
• Supports administrative duties:
• Pre-registering patients
• Scheduling appointments
• Coordinating referrals
• Verifying insurance eligibility
• Managing clinic communications
• Maintains an organized workload while providing prompt, courteous, and efficient service to providers, patients, and visitors.
• Monitors and requisitions clinic supplies and equipment to ensure appropriate inventory levels and functionality.
• Educates patients on medications, diets, and other health-related topics, addressing questions to ensure understanding.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Requirements & Tech Stack

• Knowledge of medical office procedures and patient care techniques.
• Proficiency in medical record systems and basic computer applications, such as Microsoft Office and Google Suite.
• Understanding of medical terminology and infection control practices.
• Strong interpersonal skills with the ability to provide excellent patient service.
• Demonstrated time management and organizational abilities in a fast-paced environment.
• Critical thinking skills for analyzing and resolving clinical and administrative challenges.
• Ability to perform care according to age-specific competencies.

Qualifications

• 0-1 years of experience in a medical practice setting or completion of externship program required.
• Certified Medical Assistant (CMA)-AAMA required or
• National Certified Medical Assistant (NCMA)-NCTT required
• BCLS - Basic Life Support issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required.
• Applicants must be authorized to work in the U.S. for an employer.