HUMAN RESOURCES SUPPORT HR GENERALIST 1

About the Role

The Human Resources (HR) Support HR Generalist 1 supports the Employee Engagement Section in planning, coordinating, and implementing activities that promote a positive workplace culture and reinforce TDOT's strategic priorities. This role supports core HR support functions by executing technical tasks, including routine HR transactions, employee relations activities, and onboarding processes. The HR Support HR Generalist 1 ensures efficient and consistent delivery of HR services across TDOT Regions and Headquarters and contributes to an impactful employee experience by completing technical tasks, addressing standard employee inquiries, and promoting a culture of civility, engagement, and operational excellence. The position reports to the HR Support Team Lead in the Region.

This position has a hybrid work schedule of three days in the office and two days working from home.

Key Responsibilities

• Assist with preparing and processing routine HR transactions, including advertisements, appointments, transfers, promotions, leave requests, and updates to employee data.
• Support new hire activities by coordinating logistics, preparing orientation materials, gathering required documentation, and assisting new employees with onboarding processes.
• Provide responses to standard employee inquiries related to HR policies, pay schedules, and basic benefit processes, escalating more complex or sensitive questions to senior staff.
• Utilize HR systems and processes to monitor and maintain employee files, records, and logs to ensure alignment with records retention standards.
• Assist with coordinating recruitment-related logistics, including posting job vacancies, scheduling interviews, and organizing applicant documentation.
• Participate in reviews of HR support workflows, tools, and work products to identify opportunities to increase consistency, improve accuracy, and strengthen compliance.
• Support leave program administration by maintaining accurate records and documentation for FMLA, workers' compensation, and other qualifying leave events.
• Assist with delivering employee engagement programs by preparing communication materials, tracking participation, and coordinating logistics for activities, events, and campaigns.

Requirements & Tech Stack

• Computers
• Phones
• Copier/Scanner/Printer/Fax Machine
• Calculator
• Other Office Equipment as Required

Qualifications

• Graduation from an accredited college or university with a bachelor's degree.
• Substitution of Experience for Education: Qualifying full-time professional or paraprofessional human resources experience may be substituted for the required education on a year-for-year basis to a maximum of four years.

Competencies (KSA's)

• Customer Focus
• Communicates Effectively
• Instills Trust
• Organizational Savvy
• Decision Quality
• Personnel and Human Resources
• Customer and Personal Service
• Law and Government
• Administration and Management
• Clerical Skills
• Critical Thinking
• Active Learning and Listening
• Time Management
• Service Orientation
• Coordination Abilities
• Inductive and Deductive Reasoning
• Problem Sensitivity
• Information Ordering
• Oral Comprehension and Expression
• Written Comprehension and Expression