Client Success Associate

Key Responsibilities

• Build, develop, and manage client relationships, ensuring successful utilization of Gartner subscriptions.
• Introduce Gartner services and capabilities to new clients and communicate value to decision-makers.
• Facilitate client calls and engagements to understand client priorities and recommend actions for high value and return on investment.
• Collaborate with internal Gartner partners to overcome obstacles and maximize client value.
• Conduct regular reviews of client portfolios, analyzing performance and key engagement metrics.

Requirements & Tech Stack

• English and Portuguese bilingual proficiency.

Qualifications

• 6+ months of relevant professional and/or internship experience.
• Proven track record of success with a passion for client satisfaction.
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
• Bachelor’s degree preferred.