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Part Time Brand Ambassador

Lucid Motors

San Jose, CA0–20 yrs37m agovia Greenhouse

About the Role

Part-Time Brand Ambassador in a Lucid Studio.

Key Responsibilities

  • Welcome guests, answer general inquiries, and schedule test drives
  • Capture high quality customer leads and interactions in CRM (Salesforce)
  • Conduct customer needs assessments (budget, preferences, timing)
  • Recommend suitable vehicles based on customer needs
  • Refer high potential leads to Sales Specialists
  • Ensure guests are directed to the appropriate next step in their journey
  • Build deep knowledge of the Lucid brand, vehicles, and services
  • Explain vehicle features, specifications, and pricing to stimulate consideration
  • Provide backend operational support (order paperwork, order/vehicle status clarity)
  • Support studio operations, including opening/closing checklists
  • Ensure test drive and showcase vehicles are clean, charged, and ready
  • Assist with facility needs (refreshments, maintenance requests)
  • Support day-to-day studio operations as needed

Requirements & Tech Stack

  • Exceptional interpersonal and communication skills
  • A passion for delivering outstanding customer experiences
  • Experience in a customer facing environment (retail, hospitality, food service, etc.)
  • Patience, professionalism, and adaptability in a dynamic retail setting
  • Interest in electric vehicles and enthusiasm for building the Lucid brand
  • CRM tool such as Salesforce (highly preferred)
  • Valid driver’s license with no suspensions within the past year
  • Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire
  • Ability to obtain appropriate state DMV licensing, where applicable

Qualifications

  • Flexible availability including extended holiday mall hours, holidays and weekends
  • 18 years old minimum
  • High School diploma/GED required
  • Authorized to work in the USA (visa sponsorship not available)
  • Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.
  • Where permitted by law, successful completion of a drug test and background check including, but not limited to, criminal records are a condition of employment for Lucid sales centers.

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