Part Time Brand Ambassador
Lucid Motors
About the Role
Part-Time Brand Ambassador in a Lucid Studio.
Key Responsibilities
- Welcome guests, answer general inquiries, and schedule test drives
- Capture high quality customer leads and interactions in CRM (Salesforce)
- Conduct customer needs assessments (budget, preferences, timing)
- Recommend suitable vehicles based on customer needs
- Refer high potential leads to Sales Specialists
- Ensure guests are directed to the appropriate next step in their journey
- Build deep knowledge of the Lucid brand, vehicles, and services
- Explain vehicle features, specifications, and pricing to stimulate consideration
- Provide backend operational support (order paperwork, order/vehicle status clarity)
- Support studio operations, including opening/closing checklists
- Ensure test drive and showcase vehicles are clean, charged, and ready
- Assist with facility needs (refreshments, maintenance requests)
- Support day-to-day studio operations as needed
Requirements & Tech Stack
- Exceptional interpersonal and communication skills
- A passion for delivering outstanding customer experiences
- Experience in a customer facing environment (retail, hospitality, food service, etc.)
- Patience, professionalism, and adaptability in a dynamic retail setting
- Interest in electric vehicles and enthusiasm for building the Lucid brand
- CRM tool such as Salesforce (highly preferred)
- Valid driver’s license with no suspensions within the past year
- Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire
- Ability to obtain appropriate state DMV licensing, where applicable
Qualifications
- Flexible availability including extended holiday mall hours, holidays and weekends
- 18 years old minimum
- High School diploma/GED required
- Authorized to work in the USA (visa sponsorship not available)
- Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.
- Where permitted by law, successful completion of a drug test and background check including, but not limited to, criminal records are a condition of employment for Lucid sales centers.