EOP Resilient Scholar Program Assistant

About the Role

The EOP Resilient Scholar Program Assistant position at California State University, Northridge (CSUN) offers an opportunity to contribute to student success within a vibrant community. This role is filled at either the Student Services Professional IA (SSP IA) or Student Services Professional IB (SSP IB) level, determined by applicant qualifications.

Key Responsibilities

• SSP IA:
• Assist EOP Admissions with outreach, recruitment, applicant interviews, admissions evaluations, and representing the program at outreach/community events.
• Identify unmet needs of EOP Resilient Scholars Program students and coordinate programs and services supporting foster youth success.
• Conduct individualized follow-up with prospective students on admissions requirements, financial aid, housing, enrollment, and transition needs.
• Connect students with appropriate campus and community resources.
• Coordinate programs and services for foster youth, including independent living skills, summer and transitional housing, workshops, and collaborative campus initiatives.
• Conduct structured one-on-one meetings with assigned students to assess progress, identify academic barriers, provide referrals, and monitor follow-up for persistence and timely degree completion.
• Collaborate with EOP staff, faculty, campus departments, and community partners to enhance student support and outcomes.
• SSP IB:
• Coordinate outreach, recruitment, and admissions activities, with a focus on foster youth populations, including applicant interviews and admissions evaluations.
• Identify academic, personal, and basic needs of EOP Resilient Scholars Program students and coordinate appropriate campus and community resources.
• Provide individualized advising, conduct student assessments, develop action plans, coordinate referrals, and monitor student progress.
• Plan, coordinate, and evaluate program events, workshops, socials, exchanges, and community-building activities.
• Develop and maintain supportive relationships with assigned students, serving as a primary program contact.

Requirements & Tech Stack

• SSP IA:
• Knowledge of student recruitment, admissions, outreach, and transition processes, including financial aid, housing, enrollment, EOP admissions systems, student tracking systems, and the needs of foster youth and educationally underserved students.
• Ability to build collaborative partnerships, conduct individualized student follow-up, support transitional program placement, maintain accurate records, participate in professional development, and contribute recommendations for student services and program development.
• Knowledge of student development, academic progress monitoring, case documentation, and support strategies for foster youth and educationally underserved students, including referrals, independent living skills, transitional housing, workshops, and student success initiatives.
• Ability to establish supportive student relationships, conduct structured one-on-one meetings, coordinate educational and community-building activities, maintain accurate records, facilitate referrals, and collaborate with campus and community partners.
• SSP IB:
• Knowledge of academic advising, student development, foster youth needs, and campus and community resources.
• Skill in conducting student assessments, coordinating referrals, monitoring academic progress, and developing individualized action plans.
• Ability to provide responsive guidance and sustain supportive relationships.
• Knowledge of educational programming, student engagement, and program evaluation practices.
• Skill in planning and evaluating workshops, courses, events, and community-building activities.
• Ability to analyze student needs, collaborate with campus partners, and coordinate services across programs.
• Knowledge of outreach, recruitment, admissions processes, financial aid, housing, enrollment, and transitional programs serving foster youth.
• Skill in conducting applicant interviews, evaluating admissions materials, maintaining accurate student records, and using tracking systems.
• Ability to provide individualized follow-up and support successful student matriculation.
• Knowledge of partnership development, professional development practices, program evaluation, and student-service improvement.
• Skill in collaborating with schools, community agencies, and campus departments.

Qualifications

• SSP IA:
• Equivalent to graduation from a four-year college or university in behavioral sciences, public or business administration, or a job-related field.
• No experience required.
• Highly desirable: Experience working with multi-cultural/multi-ethnic populations; students that are historically under-represented, underprepared, low-income, and first-generation college students; and/or experience with Educational Opportunity and/or Trio Programs.
• Highly desirable: Valid California Driver’s License and valid car insurance.
• SSP IB:
• Equivalent to graduation from a four-year college or university in behavioral sciences, public or business administration, or a job-related field.
• Equivalent to one year of experience in professional Student Services work at the entry trainee level.
• A Master's degree in a job-related field may be substituted for the required experience.
• Highly desirable: Experience working with multi-cultural/multi-ethnic populations; students that are historically under-represented, underprepared, low-income, and first-generation college students; and/or experience with Educational Opportunity and/or Trio Programs.
• Highly desirable: Valid California Driver’s License and valid car insurance.

Pay, Benefits, & Work Schedule

• Benefits: Medical, dental, vision, retirement & savings, tuition waiver, and more.
• Classification: 3079 / Student Services Professional IA or IB / 1 or 2
• SSP IA Hiring Rate: $4150 per month. Salary Range: $4150 - $5076 per month.
• SSP IB Hiring Rate: $4482 per month. Salary Range: $4482 - $6342 per month.
• Hours: Full Time; 40 hours per week; Monday through Friday. May include evenings and weekends.
• Position Type:
• SSP IA: Temporary position. Based on satisfactory progress and successful completion of the training program, the incumbent will be progressively promoted from SSP IA to the probationary SSP IB position.
• SSP IB: Regular position with a one-year probationary period.
• Location: On-campus in Northridge. This is not a telecommute position.

General Information

• Applications received through November 6, 2026, will be considered in the initial review. Review of applications will continue until the position is filled.
• A background check is required.
• The incumbent may be considered a 'mandated reporter' and must comply with CSU Executive Order 1083.
• Applicants must be authorized to work for any employer in the United States.
• Education Code 89521 Requirements: Applicants will be required to disclose information regarding substantiated allegations of sexual harassment.
• Application Process: Complete the CSUN online application at www.csun.edu/careers.