Salesperson

About the Role

IIKA Mobile Accessories is hiring a full-time, on-site Salesperson in New Delhi.

Key Responsibilities

• Assist customers in selecting mobile accessories.
• Explain product features and benefits.
• Provide accurate information on pricing, promotions, and warranties.
• Manage the sales floor.
• Maintain product displays.
• Ensure adequate stock levels.
• Process customer transactions.
• Handle customer inquiries and concerns.
• Keep the store clean and organized.
• Support basic inventory checks.
• Work closely with the team to meet sales targets and uphold company service standards.

Qualifications

• Ability to provide customer-focused service:
• Active listening.
• Clear communication.
• Professional behavior with diverse customers.
• Basic sales and retail skills:
• Product presentation.
• Upselling.
• Cross-selling.
• Handling point-of-sale systems.
• Comfort with mobile phones and accessories, with the ability to learn product features and explain technical details in simple terms.
• Strong interpersonal skills:
• Teamwork.
• Reliability.
• Ability to work in a fast-paced store environment.
• Basic numeracy and organizational skills:
• Handling cash.
• Reconciling bills.
• Assisting with stock counting.
• Prior experience in retail or mobile accessories sales is an advantage but not mandatory.
• Minimum educational qualification at secondary school level or equivalent; higher education in commerce or a related field is a plus.
• Willingness to work flexible hours, including weekends and holidays, as per store requirements.