Customer Care Executive
Career Comfort
Kolkata, West Bengal, IndiaFresher53m agovia LinkedIn
Job Title: Customer Care Executive
Location: Salt Lake, Sector V, Kolkata (On-site)
Company: Career Comfort
About the Role
As a part of our US healthcare support team, you will:
- Handle inbound voice calls from U.S. Healthcare service/customers.
- Resolve queries professionally and accurately, ensuring timely issue resolution.
- Listen actively, empathize, and provide clear, personalized support.
Shift & Schedule
- Night Shift aligned with U.S. time zones.
- Days Off: Fixed weekends – Saturday & Sunday.
- Workweek: Monday to Friday.
Requirements
- Strong communication skills in English (verbal & written), preferably US accent-neutral.
- Minimum 12th pass; graduation or diploma is a plus.
- Comfortable working night shifts in U.S. time zones.
- Fresher/Prior experienced – All are welcome.
Compensation & Benefits
- In-hand Salary: ₹15,000–₹19,000 per month.
- Travel Allowance.
- Subsidized Meals.
- Free Cab Drop after night shift.
- Attendance Bonus: ₹1,000 per month.
- Annual Performance Bonus: Up to ₹15,000.
- PF & ESI coverage.
Contact
HR Vidhushi: Call or WhatsApp 70896 17855