Client Relationship Executive
EduKyu
Noida, Uttar Pradesh, India1h agovia LinkedIn
About EduKyu
EduKyu is a dynamic and rapidly growing educational technology company dedicated to empowering individuals in their career development journey.
Role Overview
EduKyu is seeking a passionate and driven Career Development Specialist to join our team. As a key member of our organization, you will be responsible for guiding students and professionals toward the most suitable courses for their career growth.
Key Responsibilities
- Answering phones & handling complaints by providing appropriate solutions and alternatives within the time.
- Maintaining & building the client relationship.
- Follow up with the customers to ensure resolutions and all guidelines & policies.
- Planning Customer Relationship strategies designed to retain existing Clients.
- Building and maintaining profitable relationships with key clients.
- Understanding key customer individual needs and assisting the existing candidates for smooth completion of the program.
- Solving student queries to get the course completed in the stipulated time.
- Generating Business from existing customers.
Requirements & Tech Stack
- Good communicator.
- Able to identify & resolve the query at the same time.
- Multitasker and able to manage different tasks.
- Strong organization skill.
- Interpersonal skills.
- Patience & ability to handle pressure.
- Competency in sales.
- Self-motivated and goal-oriented, desire to deliver results.
- Passionate about sales.
- Ability to adapt and grow in a competitive environment.