Bilingual (English/Spanish) Specialist

About the Role

Join a team at Oracle as a Payroll Analyst focused on supporting Americas Payroll Operations. This role is ideal for a bilingual (English/Spanish), detail-oriented payroll professional with a passion for problem-solving, data analysis, and exceptional employee service. You will be a trusted payroll expert ensuring accurate and timely employee payments in a fast-paced environment.

Key Responsibilities

• Payroll Processing
• Process bi-weekly and semi-monthly payrolls with a high degree of accuracy.
• Review, analyze, validate, and input payroll transactions.
• Audit payroll data to ensure accuracy prior to payroll processing.
• Process off-cycle payrolls and special payments as needed.
• Reconcile payroll reports and resolve discrepancies.
• Employee Payroll Support
• Serve as the primary point of contact for employee payroll inquiries.
• Research and resolve questions related to earnings, taxes, vacation balances, timecards, leave of absence (LOA), workers' compensation, garnishments, and payroll deductions.
• Provide outstanding customer service while maintaining confidentiality.
• Payroll Administration
• Process employee terminations, garnishments, LOA pay, overpayments and recovery processes, and escheatment activities.
• Process withholding allowance certificates (W-4, TD1, TP1015.R.13.1-V1).
• Process pay history requests and duplicate tax form requests (W-2, W-2PR, 499R2, T4, RL).
• Stock & Equity Processing
• Process daily stock compensation files including ISO, NQ, and RSU.
• Process monthly Employee Stock Purchase Plan (ESPP) equity transactions.
• Banking & Vendor Management
• Manage payroll banking activities including ACH funding, check printing, ACH rejections, and stop payments.
• Reconcile payroll deductions.
• Prepare and process vendor funding and wire transfers.
• Payroll Tax & Compliance
• Assist with monthly, quarterly, and annual payroll tax reconciliations.
• Assist with workers' compensation premium calculations and payroll tax reporting.
• Assist with tax notice research and resolution.
• Ensure compliance with federal, state, provincial, local payroll regulations, FLSA requirements, and company payroll policies.
• Reporting & Analytics
• Analyze payroll data to identify trends, discrepancies, and opportunities for improvement.
• Create and maintain payroll reports using Excel and other reporting tools.
• Perform payroll audits and reconciliations.
• Support internal and external audits by preparing documentation and reports.
• Continuous Improvement
• Participate in payroll system implementations, upgrades, and testing.
• Identify opportunities to streamline payroll processes and improve operational efficiency.
• Document payroll procedures and best practices.
• Cross-train with payroll team members and provide backup support as needed.

Requirements & Tech Stack

• Bilingual in English and Spanish for verbal and written business communications.
• Previous payroll experience supporting high-volume payroll operations.
• Strong knowledge of payroll processing and payroll compliance.
• Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, Data validation, Formulas, and reporting.
• Strong analytical and problem-solving skills with the ability to interpret large data sets.
• Excellent written and verbal communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to prioritize multiple deadlines in a fast-paced environment.
• Strong customer service mindset with the ability to handle sensitive information professionally.
• Ability to work independently while collaborating effectively with cross-functional teams.

Preferred Qualifications

• Experience with payroll systems such as Oracle, Workday, ADP, SAP, or UKG.
• Experience using Dayforce is highly preferred.
• Knowledge of multi-state and/or international payroll.
• Experience supporting payroll audits.
• Understanding of payroll tax regulations and compliance requirements.
• Experience with equity compensation payroll (RSUs, ESPP, ISO, NQ).