Alliances & Partner Operations Associate

About the Role

Harbor is seeking an Alliances & Partner Operations Associate to support the growth and success of our strategic partnerships. This role offers valuable exposure to strategic partnerships, business operations, and emerging technologies, including AI-enabled solutions. This is an excellent opportunity for a recent graduate or early-career professional.

This is a hybrid position working from our Chicago headquarters office with some remote flexibility.

Key Responsibilities

• Supporting the day-to-day operations of Harbor's strategic partner programs, coordinating activities, tracking progress, and ensuring timely follow-up on key initiatives.
• Maintaining accurate partner and opportunity information in Salesforce and other business systems.
• Collecting, organizing, and analyzing data to identify potential business opportunities, partner overlap, and areas for growth using tools such as Excel and Crossbeam.
• Assisting with business research, market analysis, and opportunity tracking to support partnership planning and decision-making.
• Coordinating partner meetings and business reviews, including scheduling, preparing agendas and presentation materials, documenting action items, and tracking next steps.
• Collaborating with Sales, Marketing, Delivery, and other internal teams to support partner-related projects and initiatives.
• Preparing reports, presentations, and summaries to communicate partnership activities, progress, and key insights.
• Supporting projects involving new technologies and AI-enabled solutions, tracking activities, milestones, and opportunities for adoption.
• Assisting with the coordination of interns and other team resources, as needed.
• Proactively identifying opportunities to improve processes and organize information.

Qualifications

• Bachelor's degree, preferably in Business, Finance, Economics, Marketing, Analytics, or a related field.
• Strong analytical and problem-solving skills, with the ability to collect, organize, and interpret information.
• Proficiency in Microsoft Excel and PowerPoint, including the ability to work with data and create professional presentations.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail, with the ability to manage multiple assignments and meet deadlines.
• A collaborative, team-oriented approach with the ability to work independently.
• Curiosity, initiative, and a willingness to learn new technologies, systems, and business processes.
• Permanent U.S. work authorization.

Preferred Qualifications

• Internship, project, or other relevant experience in business operations, consulting, sales, marketing, or a professional services environment.
• Familiarity with CRM systems such as Salesforce or data visualization tools such as Power BI or Tableau.
• Interest in strategic partnerships, business development, technology, or the legal services industry.
• Exposure to data analysis, business research, or project coordination through coursework, internships, or extracurricular activities.
• Ability to work onsite in Harbor's Chicago office.