Supplier Development Engineer
Caterpillar Inc.
About the Role
Assess supplier quality and ensure products are free from defects and comply with manufacturing specifications and legal standards.
Key Responsibilities
- Ensuring the quality of supplies by conducting tests and assessments on incoming supplies to identify any quality issues.
- Developing supplier inspection, testing, and evaluation mechanisms.
- Generating reports on supplier quality, monitoring defect rates and areas that can lead to potential flaws.
- Guiding suppliers to reduce defect rates.
- Researching potential vendors, assessing their manufacturing environment, practices, and procedures.
- Conducting supplier quality control audits to ensure compliance with organizational and federal policies and standards.
- Supporting suppliers in improving their performance through process enhancements, implementing process controls, and developing quality assurance plans.
Requirements & Tech Stack
- Effective Communications
- Understanding of effective communication concepts, tools, and techniques.
- Ability to effectively transmit, receive, and accurately interpret ideas, information, and needs.
- Delivers helpful feedback focusing on behaviors.
- Listens to feedback without defensiveness.
- Makes oral presentations and writes reports.
- Avoids technical jargon when inappropriate.
- Looks for and considers non-verbal cues.
- Problem Solving
- Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems.
- Ability to apply knowledge of problem-solving appropriately to diverse situations.
- Ensures capture of lessons learned from problem-solving efforts.
- Organizes potential problem solvers and leads problem resolution efforts.
- Uses varying problem-solving approaches and techniques.
- Contributes to standard practices for problem-solving approaches, tools, and processes.
- Analyzes and synthesizes information and devises alternative resolution strategies.
- Develops successful resolutions to critical or wide-impact problems.
- Process Improvement
- Understanding and insight into evaluating current product quality and production methods.
- Ability to maintain focus on the continuous improvement of processes, products, and services.
- Streamlines critical workflows for executing key processes.
- Sets priorities for addressing process problems that limit performance.
- Develops methods for improving and establishing controls for critical processes.
- Monitors external sources for applicable new methods and controls.
- Analyzes findings from improvement cycles.
- Coaches others to develop process improvement skills.
- Quality Orientation
- Knowledge of quality management methods, tools, and techniques.
- Ability to create and support an environment that meets the quality goals of the organization.
- Collaborates with other groups to develop synchronized quality standards.
- Defines quality from multiple perspectives (operational, employee, customer, market).
- Applies current best practices to modify standards and improve quality outcomes.
- Resolves apparent discrepancies between quality and safety objectives.
- Monitors intangible measures of quality.
- Coaches team members in applying methodologies for quality assurance.
- Production Part Approval Process (PPAP)
- Knowledge of PPAP elements, submissions, and objectives.
- Ability to determine if a supplier can consistently manufacture products meeting customer quality requirements.
- Develops testing and validation procedures to meet desired customer standards.
- Identifies and resolves key issues with PPAP implementation and submissions.
- Monitors PPAP execution and ensures compliance with industry standards and internal guidelines.
- Oversees PPAP implementation and establishes high trust relationships.
- Reviews complex documentation for PPAP submissions.
- Trains others on PPAP execution and submission levels.
- Manufacturing Standards, Procedures and Policies
- Knowledge of organizational standards, procedures, and policies in manufacturing activities.
- Ability to plan, guide, and monitor manufacturing processes for compliance.
- Ensures communication vehicles effectively inform affected areas and personnel.
- Consults on development and implementation of cross-functional standards.
- Participates in the development of organizational policies and practices.
- Develops and uses control and monitoring mechanisms for adherence.
- Collaborates with other functions on establishing and documenting joint standards.
- Participates in defining architectural principles and standards.
- Supplier Management - MFG
- Knowledge of processes and methods to effectively manage business relationships and transactions with suppliers.
- Ability to apply related knowledge, experience, and skills into practice.
- Facilitates supplier partnering arrangements.
- Monitors supplier performance and resolves discrepancies.
- Develops quality standards and controls for suppliers.
- Builds and maintains partnerships with suppliers.
- Evaluates issues and terminates supplier relationships as appropriate.
- Ensures fulfillment of report and record-keeping requirements.
- Supplier Evaluations and Certification
- Knowledge of supplier evaluations and certification.
- Ability to identify methods, tools, and documentation for evaluating, selecting, and certifying vendors.
- Evaluates potential suppliers.
- Develops a preferred suppliers list.
- Designs key aspects of and processes for evaluating a supplier's capabilities.
- Compares and contrasts alternative methods and tools for evaluation.
- Analyzes and resolves supplier product quality, support, or pricing problems.
- Works with multiple evaluation, selection, and certification initiatives.
Qualifications
- Preferred Bachelor’s Degree from a Tier 1 college or University.
- This position requires working onsite five days a week.
- Relocation is available for this position.
