Customer Service Executive, yatra process
SHARDA CONSULTANCY SERVICES
Gurugram, Haryana, IndiaFresher36m agovia LinkedIn
Job Title: Travel Customer Service Executive - Yatra Process
Employment Type: Full Time
Job Location: Gurgaon (Sector 18, Maruti Udyog, Near MG Road Metro)
Salary Offer: CTC: 26,000/- per month | In-hand: 25,670/- per month
Industry: Travel / Tourism / BPO / Call Centre
Functional Area: Customer Service / Travel Operations
About the Role
Urgent opening for Yatra Travel Process at Cogent E-Services, Gurgaon. We are looking for dynamic candidates to handle travel-related customer support queries.
Key Responsibilities
- Assist customers with flight/hotel bookings, cancellations, and modifications.
- Resolve complaints on calls.
Qualifications
- 12th Pass / Graduate.
- Versant Level: V4 V5 required.
- Freshers and Experienced are welcome.
- Immediate joiners preferred.
Key Skills
- Travel Process
- Yatra Process
- Customer Support
- Voice Process
- Communication Skills
- Amadeus/GDS (if applicable)
- Problem Solving