Sales Associate/Customer Service

Key Responsibilities

• Serve customers in a professional, quick, and courteous manner, while complying with all food handling guidelines.
• Greet customers in a friendly manner.
• Understand all functions of the POS system.
• Make change properly.
• Be proficient in opening and closing a shift, including completing all paperwork.
• Use credit card equipment.
• Process all sales quickly and accurately.
• Ensure all items are properly stocked and priced correctly.
• Read and follow directions.
• Check in vendor delivery.
• Assist in ordering.
• Understand fuel inventory reports.
• Clean and sanitize equipment and perform simple maintenance.
• Keep store neat and clean, inside and outside.
• Recognize problems and report them to management.
• Project a positive attitude.
• Responsible for all aspects of food operations and handling/storage of product.
• Comply with all food handling guidelines to meet or exceed state/federal regulations.
• Ensure a clean and healthy food service environment by following proper cooking procedures and temperature holding temps.
• Ensure that all food products are stored properly, rotated, and code dated with expiration dates.
• Ensure all food products, whether cooked or stored, are held at proper temperatures.
• Responsible for temperature testing food to ensure proper food safety and quality control.
• Provide friendly and competent customer service.
• Report for work in a timely manner when scheduled with regular and consistent attendance.
• Assist in other duties, as assigned.

Requirements & Tech Stack

• POS system
• Credit card equipment
• Fuel inventory reports

Qualifications

• Retail or guest service experience preferred.
• Able to work the POS system efficiently.
• Ability to read, write, and perform math skills.
• Must possess a positive, enthusiastic attitude.
• Must be flexible with the ability to adapt to change when required.
• Demonstrates excellent communication skills.
• Must be well groomed and properly attired.
• Must be able to work holidays, weekends, and any shift needed.
• Must have reliable transportation and phone.
• Must be able to communicate in English.
• Able and willing to deliver friendly, courteous, and prompt customer service.
• Able and willing to work cooperatively with other team members.

Physical Requirements

• Occasionally lift and/or move up to 50 lbs.
• Required to stand for long periods of time.
• Frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear.
• Occasionally sit, climb or balance, stoop, kneel, crouch, or crawl.