Cloud Account Executive

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. We are looking for individuals passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

About the Role

As a Cloud Account Executive within the Service Cloud team, you will be responsible for selling the world’s #1 platform application for Service. You will work in partnership with existing account owners and will carry quota for Service Cloud product sales. This role involves formulating and implementing a Service Cloud sales strategy within an assigned region, driving revenue growth by penetrating the current customer base, and developing new customers.

Key Responsibilities

• Work closely with current and prospective customers as a trusted advisor to understand their unique challenges and goals.
• Collaborate with customers on the Salesforce Service Cloud to evangelize solutions that will help them reach their business goals.
• Contribute to business growth in a fast-paced, collaborative atmosphere.
• Develop and implement successful Service & Support sales campaigns for clients' contact/call/service centers.
• Create new leads from prospecting efforts and assist others to thoroughly qualify leads & sales opportunities.
• Leverage business from new & established relationships.
• Strategize, negotiate & close business.
• Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business as related to their contact center needs.

Requirements & Tech Stack

• Salesforce Service Cloud
• Service Cloud
• Service & Support
• AI
• CRM