Product Solution Engineer

About Indian Digital Payment Intelligence Corporation (IDPIC)

IDPIC is a Section 8 company, promoted by the State Bank of India (SBI) and Bank of Baroda, functioning under the regulatory approval and oversight of the Department of Financial Services and the Reserve Bank of India (RBI). Established as the nation’s central digital payment fraud intelligence platform, IDPIC's primary mandate is to detect, prevent, and analyze fraud in India’s digital payments ecosystem in real time, leveraging Artificial Intelligence (AI), Machine Learning (ML), and Big Data Analytics.

Position Overview

Responsible for System implementation, solution consulting, tech integrations, and successful enablement of participating banks on the DPIP platform. The role will act as the primary technical interface between IDPIC, participating banks, and engineering teams, driving end-to-end implementation, solution consulting, integration support, testing, certification, and production rollout, while identifying implementation-driven enhancements required for the DPIP platform.

Key Responsibilities

• Bank Onboarding & Enablement: Manage end-to-end onboarding of participating banks onto the DPIP platform, including understanding their fraud management, integration, and operational ecosystem.
• Solution Consulting & Requirements Analysis: Analyze bank-specific business and technical requirements and map them to DPIP capabilities, identifying integration approaches and implementation requirements.
• Product Enhancement & Gap Identification: Identify implementation gaps, enhancement requirements, and product improvements arising from bank onboarding and integration activities.
• Testing, Certification & Production Readiness: Coordinate functional testing, integration testing, UAT, certification, deployment readiness, and production go-live activities for participating banks.
• Implementation Tracking & Post-Go-Live Support: Track milestones, deliverables, and implementation progress, and provide post-go-live/hypercare support to ensure smooth adoption and resolution of issues.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Electronics & Communication, Engineering, M.Tech/MCA/M.Sc. (Computer Science/IT) or a related discipline.
• Relevant certifications in cloud, cybersecurity, data analytics, APIs, or software technologies will be an added advantage.

Requirements & Tech Stack

• Basic knowledge of software development and system architecture.
• Understanding of REST APIs, JSON/XML, and API testing.
• Basic knowledge of databases and SQL.
• Familiarity with cloud computing concepts.
• Understanding of networking and cybersecurity fundamentals.
• Basic knowledge of software development lifecycle (SDLC).
• Familiarity with Git/version control and development tools.
• Good analytical and troubleshooting skills.
• Good documentation and presentation skills.