Field Service Engineer

About the Role

We are seeking a dedicated and skilled Field Service Engineer to join our team in Tamil Nadu. The ideal candidate will be responsible for providing exceptional service and support to our customers, ensuring that all service operations are executed efficiently and effectively. This role involves installation, commissioning, and troubleshooting of our products, as well as providing after-sales service to enhance customer satisfaction.

Key Responsibilities

• Performing on-site installations
• Conducting routine maintenance checks
• Troubleshooting technical issues that arise during service operations
• Providing after-sales service to enhance customer satisfaction
• Collaborating closely with the sales team to identify customer needs and provide tailored solutions

Qualifications

• Strong customer service skills
• Solid understanding of service engineering principles
• Proficiency in troubleshooting and problem-solving
• Background in sales and service operations