Marketing Call Center Agent-Tahiti Village
Travel + Leisure Co.
Las Vegas, NVFresher1h agovia LinkedIn
About the Role
The Outbound Agent will contact prospective customers over the phone with the intention of selling marketed vacation packages. This role enables customers to tour resorts and purchase products to become owners.
Key Responsibilities
- Responsible for contacting prospective customers through outbound calls with the intention of selling vacation ownership (60%)
- Attend meetings as required (10%)
- Ensure compliance with: Quality Assurance, Do Not Call Regulations (25%)
- Set and review weekly performance goals (5%)
Requirements & Tech Stack
- MS Outlook
- MS Word
- MS Excel
Qualifications
- Must have a minimum High School Diploma or GED
- Successful completion of onboarding training
- All associates are responsible for ensuring that they remain up-to-date on all required courses
- Participate in coaching sessions
- Excellent communication skills
- Strong client focus
- Sales minded professional (hospitality, sales, call center, server, or marketing experience)
- Ability to overcome objections
- Ability to work in a goal and performance-based environment
- Minimum of 6 months sales experience, preferably in a production-driven environment
Experience equivalent to the education requirement may be accepted in lieu of the education requirement.