Field Sales Executive

Company: Paytm

About the Role

• Full-time, on-site role based in Anand.
• Responsible for driving adoption of Paytm’s payment and financial products among local merchants and businesses.

Key Responsibilities

• Identifying prospective customers.
• Explaining product features and benefits.
• Conducting product demonstrations.
• Completing onboarding and documentation processes.
• Regularly visiting merchants.
• Maintaining relationships with merchants.
• Resolving basic queries.
• Ensuring ongoing usage of Paytm solutions.
• Working closely with internal teams to share market feedback.
• Achieving assigned sales targets.
• Supporting promotional activities in the field.
• Consistent on-ground presence.
• Adhering to company policies and compliance standards.

Requirements & Tech Stack

• Proficiency in local language and working knowledge of English.
• Comfort with using smartphones and simple digital tools for merchant onboarding, reporting, and daily coordination.

Qualifications

• Strong sales and negotiation skills, with the ability to convert prospects into active users and meet defined sales targets.
• Customer relationship management and communication skills to build trust, handle objections, and provide clear product explanations.
• Basic understanding of digital payments or fintech products, with the ability to quickly learn Paytm’s offerings and processes.
• Ability to document customer information accurately.
• Ability to work independently in the field.
• Ability to manage time effectively.
• Ability to adapt to dynamic market conditions.
• Previous experience in field sales, retail sales, or merchant acquisition is preferred but not mandatory.
• Minimum educational qualification: high school diploma or bachelor’s degree in any discipline is an advantage.