Medical Assistant-Medical Oncology Full Time Days

About the Role

This is a Full Time position at 40 hours per week, located at the Lake Forest Hospital Cancer Center with travel to the Glenview clinic as needed. The schedule is Monday through Friday, between 7:30 am - 5:00 pm, with 8-hour shifts.

The Medical Assistant is a member of the health care team primarily responsible for supporting physicians, nurses, and other licensed medical staff. This role facilitates efficient patient flow, assists with patient care activities, and performs administrative functions.

Key Responsibilities

• Assure efficient patient flow: Escort patients to exam rooms, identify patients using two identifiers, and prepare them for examination.
• Obtain accurate vital signs per organization standards.
• Document reason for visit and update/confirm allergies, smoking history, and pharmacy information.
• Promptly inform the provider and registered nurse of any significant change in vital signs or acute symptoms.
• Anticipate and set up equipment or supplies needed for visits.
• Clean and prepare exam rooms for the next patient.
• Respond to needs to expedite visits, maintain patient flow, and prioritize tasks.
• Assist practitioner with medical and surgical procedures (e.g., Electrocardiogram (ECG), venipuncture, immunizations, setting up procedure trays, specimen collection, and/or CLIA-waived testing) as directed by the Provider.
• Provide high-quality care by preparing and stocking exam rooms, following disinfection and sterilization protocols.
• Participate in environmental safety rounds.
• Maintain vaccine/medication inventory.
• Monitor and maintain equipment and instruments according to clinic guidelines.
• Assist in ordering supplies and correctly dispose of expired items.
• Adhere to office opening and closing procedures.
• Promote patient satisfaction by interacting with patients in a professional, friendly manner.
• Accept and perform delegated responsibilities positively.
• Offer assistance to others.
• Attend and participate in staff meetings.
• Communicate appropriately and effectively with patients and the patient care team (in office and on the phone).
• Perform delegated procedures common to the specialty area safely, effectively, and efficiently.
• Perform all other duties assigned by the Supervisor or Manager.

Requirements & Tech Stack

• High school diploma or GED.
• Current certification in one of the listed medical assistant certifications OR must have written proof of meeting eligibility requirements for one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA).
• Accepted documentation for new MA Graduates (within 6 months of graduation) includes a letter from the school or certifying body.
• Non-Certified MAs or new graduates past 6 months must submit a letter from the certifying body.
• Within the first six months of employment, must complete one of the following certifications (up to two test attempts):
• Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA)
• Registered Medical Assistant (RMA) through American Medical Technologists (AMT)
• National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT)
• Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA)
• Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP)
• Signed acknowledgement during onboarding that certification must be attained within six (6) months as a condition of employment.
• American Heart Association accredited Basic Life Support (BLS/CPR) certification.
• Strong computer skills.

Qualifications

• Completion of an accredited Medical Assistant training program (Preferred).
• One to two years of ambulatory care experience (Preferred).
• Experience with electronic medical records (Preferred).