Process Assistant, Learning and Development

About the Role

• This position is open for multiple departments and requires availability for any shift.

Key Responsibilities

• Support and work in the department as required
• Assist in daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
• Provide coverage for Area Managers
• Provide policy follow-up and attendance tracking (duties do not extend to discipline)
• Track and report ATS/labor hours
• Assist the floor as an associate resource, training associates, and verifying SOP compliance
• Ensure successful area performance through tracking, reporting, and feedback of associate performance
• Participate in Operational Excellence initiatives
• Fill in as needed with production duties
• Fully understand workflow and daily production goals
• Review and update SOP as required
• Assist in keeping the work area clean and organized
• Identify and address safety hazards within the work area
• Coach associates to work safely at all times
• Participate in safety initiatives
• Refer all job injuries immediately to the area manager

Requirements & Tech Stack

• Microsoft Office products and applications

Qualifications

• High school or equivalent
• 1+ years of Microsoft Office products and applications experience
• Preferred: 1+ years of Amazon Amnesty Floor Monitoring experience