Conversation Quality Analyst

Alignerr

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About the Role

We are looking for Conversation Quality Analysts to evaluate AI-generated dialogues and help ensure they sound genuinely human, helpful, and clear. This is a fully remote, flexible contract role.

  • Organization: Alignerr
  • Type: Hourly Contract
  • Location: Remote
  • Commitment: 10–40 hours/week

Key Responsibilities

  • Read and evaluate AI-generated conversations across a wide variety of topics and contexts
  • Assess responses for naturalness, helpfulness, tone, and conversational flow
  • Identify awkward phrasing, off-topic replies, logical errors, or robotic-sounding language
  • Compare multiple conversation paths and rank them by overall quality
  • Provide structured, detailed feedback using rating rubrics and written commentary
  • Work independently and asynchronously on your own schedule

Qualifications

  • Strong reading comprehension and a natural sense for how conversation should feel
  • Able to assess quality objectively and explain your reasoning clearly
  • Detail-oriented and consistent
  • Self-motivated and reliable when working independently
  • No prior AI, linguistics, or content evaluation experience required

Nice to Have

  • Background in writing, editing, communications, or customer-facing roles
  • Experience with quality assurance, research, or critical analysis
  • Familiarity with AI tools or chatbots as an everyday user

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