Client Solutions Associate
Emporia Research
Austin, TX0–2 yrs55m agovia LinkedIn
About the Role
Emporia Research is seeking a Client Solutions Associate to join their team. This role begins on the operational side of agency and enterprise accounts, focusing on project delivery, and will evolve into a client-facing sales role.
Key Responsibilities
- Serve as the first point of contact for clients and research participants.
- Coordinate with the delivery team to ensure smooth project execution and timely responses to requests.
- Gain an in-depth understanding of the platform, customers, and participant sourcing processes.
- Collaborate with product and engineering teams to implement platform improvements based on operational insights.
- Transition into a sales-oriented track, managing account expansion and building relationships to grow the business.
- Develop an understanding of client perspectives and success factors to inform sales strategies.
Requirements & Tech Stack
- AI and its use in daily work and life.
Qualifications
- Competitive and motivated by the prospect of owning a number.
- Comfortable with ambitious goals.
- Deep empathy for users and enjoyment of interacting with people.
- Sense of urgency and grit.
- Optimistic with a growth mindset.
- Thrives in environments where ownership is present.
- Early in career and seeking a structured path into B2B sales.