Home Loan Advisor

About the Role

The Financialist is India's Digital Family Office, strategically backed by Zerodha. Our new home loan vertical sits on the buyer's side of the biggest purchase of their life. We compare lenders on the total cost of borrowing, check the builder and the paperwork, and coordinate everything until the loan closes. Leads come to you from our website, Financialist referrals, and channel partners. You are measured on how well each customer is looked after, not on how many you sign up.

Key Responsibilities

• Own every customer assigned to you, end to end, following our SOP.
• Take the introductory call with every new lead the same day, understanding the property, profile, and timeline, and setting up the next step.
• Walk the customer through our lender comparison and recommendation in plain words, and answer every question before they decide.
• Collect and check every document, and follow up with the customer daily, kindly and firmly, until the file is complete.
• Follow up with the banker, relay queries both ways, and step in with the bank when needed. Visit the bank in person when a file needs it, about 2 to 3 times a month.
• Prepare the builder and project report for each customer with our in-house AI tools, and explain what it shows.
• Prepare the legal agreement review with our team, explain each clause that matters, and handle the customer's questions and objections calmly.
• Build the customer's home loan tax plan with our tax tool, and explain the savings in plain words.
• Stay with the customer through sanction and disbursement, keep their loan record current, and spot balance-transfer savings for years to come.

Requirements & Tech Stack

• AI-native: You use AI tools every day for real work, and you check the output before you trust it.
• Organised: You keep trackers current and never let a follow-up slip.
• Customer first: If a loan suits us more than the customer, you say so.
• Keen to learn builder reports, agreement reviews, and home loan tax planning.
• The work repeats. You are happy to do work that repeats once you have learned it, and to do it well every single time.
• In it for the long term.

Qualifications

• Clear, confident communication in English and Hindi. You can explain a sanction letter or an agreement clause in plain words, and stay calm when a customer pushes back.
• 0 to 3 years in home loans at a bank, housing finance company or DSA, or a fresher who understands how a home loan works.
• Ready to join soon. Immediate joiners are preferred.
• We train you on builder reports, agreement reviews, or tax plans with our CAs and senior team.

Good to have

• You already know the file: documents, eligibility, FOIR, LTV, CIBIL, and lender checks.
• Banker relationships that help you get a query answered and a file moving.
• Some exposure to home loan tax benefits or to reading property agreements.
• Balance-transfer, NRI, or self-employed case experience.
• Marathi or Gujarati.

Details

• Location: Mumbai, in office (Andheri East), 5 days a week. No remote or hybrid.
• Type: Full-time, long-term.
• Compensation: Up to Rs 6 LPA, negotiable for exceptional candidates.