Omni Sports Advisor FULL, TIME / INTERNSHIP
Decathlon
About the Role
Decathlon is a global multi-sport company that designs and delivers products and experiences for people at every level, from beginners to advanced athletes. Since 1976, the team has focused on making the benefits of sport affordable, inclusive, and accessible to as many people as possible. With more than 103,000 teammates across 80+ territories, Decathlon promotes wellbeing through sport and active lifestyles in local communities worldwide. The company culture is guided by core values of Vitality, Generosity, Responsibility, and Authenticity, and is committed to sustainable practices such as repair and resale to extend product life. At Decathlon, one shared belief drives everything: sport belongs to everyone and can be experienced in many different ways.
Key Responsibilities
- Customer Experience Expert:
- Guarantee WOW Customer Experience.
- Greet, smile, and engage with customers to understand their needs.
- Promote sports by engaging customers through sports communities.
- Ensure availability for customers.
- Layout Expert:
- Ensure best-in-class layout for customers.
- Know and highlight the best omnichannel offer to boost turnover (offline and online).
- Find efficient ways to boost the business of your sport in the catchment.