Member
Embassy of Switzerland to Sri Lanka and the Maldives
About the Role
The Sales Coordinator provides administrative and operational support to the sales team, managing customer requests, sales activities, and daily business operations. This role involves coordinating orders, maintaining sales records, preparing documents, and communicating with internal teams to ensure smooth workflows.
Key Responsibilities
- Assist the sales team with daily administrative tasks and ongoing sales activities.
- Prepare quotations, sales documents, order summaries, and other related materials.
- Maintain accurate customer information, sales records, and transaction details.
- Coordinate order processing and follow up on delivery schedules.
- Respond to routine customer inquiries and direct requests to appropriate team members.
- Communicate with internal departments to support order fulfillment and customer requirements.
- Update sales databases, spreadsheets, and reporting systems.
- Assist with preparing sales reports and tracking team performance.
- Schedule meetings, organize appointments, and support customer follow-up activities.
- Help identify process improvements and maintain efficient sales administration procedures.
Qualifications and Requirements
- High school diploma or equivalent; additional education in Business, Sales, Marketing, or a related field is an advantage.
- Basic computer skills and familiarity with office applications.
- Good written and verbal communication skills.
- Strong organizational abilities and attention to detail.
- Ability to manage multiple tasks and prioritize daily responsibilities.
- Comfortable communicating with customers and collaborating with team members.
- Willingness to learn sales processes, business systems, and administrative procedures.
- Previous experience in sales support, customer service, or administration is beneficial but not essential.
- A dependable attitude and ability to follow instructions.
- Adaptable, proactive, and committed to completing assigned tasks accurately.