Growth Operator

About the Role

The Growth Operator – New Zones Intern role at Gharpayy is focused on launching, operating, and scaling new micro-markets. The intern will take ownership of building property supply, generating customer demand, converting leads into PG bookings, and improving the commercial performance of assigned zones. This is a high-ownership Growth, Business Development, Sales, and Operations role where performance is measured through measurable business outcomes such as partnerships, bookings, revenue, occupancy, and market expansion.

Key Responsibilities

• Market Expansion
• Identify high-potential micro-markets through research and on-ground validation.
• Analyze competitors, pricing, occupancy, customer demand, and growth opportunities.
• Develop an expansion plan for each assigned zone.
• Supply Acquisition
• Identify, approach, negotiate with, and onboard quality PG partners.
• Ensure every onboarded property meets Gharpayy's quality, pricing, and customer standards.
• Build sufficient property inventory to support customer demand.
• Demand Generation
• Generate qualified customer leads through online and offline channels.
• Execute local marketing initiatives to create a consistent lead flow.
• Build relationships with colleges, companies, hostels, and referral partners.
• PG Booking & Revenue Ownership
• Manage the complete customer journey from inquiry to successful move-in.
• Understand customer requirements and recommend suitable properties.
• Schedule property visits, handle objections, and close PG bookings.
• Coordinate documentation, payments, confirmations, and successful move-ins.
• Work toward maximizing occupancy and revenue across assigned properties.
• Zone Performance Management
• Track bookings, occupancy, conversion rates, customer feedback, and revenue.
• Identify bottlenecks and implement improvements immediately.
• Ensure assigned zones consistently achieve business targets.
• Partner Success
• Build and maintain long-term relationships with PG partners.
• Resolve operational issues quickly.
• Improve partner satisfaction, occupancy, and repeat business.
• Process Excellence
• Create and improve SOPs that enable new zones to scale efficiently.
• Document best practices and develop repeatable execution systems.
• Ensure CRM, reporting, and operational data remain accurate and up to date.
• Leadership & Execution
• Work directly with founders and leadership on strategic initiatives.
• Take ownership of projects from planning through execution.
• Support the onboarding and mentoring of future Growth Operators.

About the Company

Gharpayy provides safe and healthy rental accommodations for urban millennials. We have stringent cleanliness measures in place to ensure the highest hygiene standards. Moreover, our smartly designed interiors to enable work-play balance will ensure that you absolutely love each moment spent at Gharpayy. Gharpayy is by Surge Ventures.

Locations

• Pune
• Chennai
• Mumbai
• Bangalore