Operations Associate

About the Role

The Operations Associate internship is an on-site role based in Guwahati. This internship offers practical exposure to business operations and an opportunity to learn how different functions work together.

Key Responsibilities

• Support daily operational activities, including coordinating orders, managing inventory records, and assisting with scheduling and logistics.
• Document processes.
• Update operational reports.
• Communicate with internal teams and customers to ensure smooth service delivery.
• Monitor service quality.
• Resolve minor operational issues.
• Suggest improvements to workflows.

Requirements & Tech Stack

• Ability to support core Operations tasks, including coordination, process documentation, and basic inventory or logistics management.
• Strong Interpersonal Skills to collaborate with team members and interact effectively with stakeholders.
• Solid Analytical Skills to interpret data, identify trends, and help improve operational efficiency.
• Clear and professional Communication skills for internal updates, reporting, and customer interactions.
• Customer Service mindset, with the ability to handle queries politely and ensure a positive experience.
• Attention to detail, reliability, and strong organizational skills.
• Proficiency with basic office software (e.g., spreadsheets, documents, email tools).

Qualifications

• Current student or recent graduate in Business, Operations Management, or a related field is preferred.