Thrift Store Associate

About the Role

The Thrift Store Associate is a fast-paced production role responsible for receiving donations and preparing them for sale. The position requires the ability to stand for extended periods and to lift, push, and pull up to 50 pounds while working with a high volume of inventory.

Key Responsibilities

• Sort, grade, and inspect donations (textiles, housewares, electronics, shoes, and accessories) for quality and condition.
• Tag and price merchandise according to company standards, meeting production goals.
• Prepare items on rolling racks and carts for transport to the sales floor, meeting company standards for full fixtures.
• Organize and separate items for e-commerce and clearance departments, accurately labeling all goods.
• Follow safety procedures and operational guidelines to maintain a clean and secure work environment.
• Provide excellent customer and donor service, including accepting donations, issuing receipts, and ensuring the donation area remains neat and organized.
• Support Goodwill’s mission by maximizing efficiency and productivity in daily tasks.
• Perform other duties as assigned to support the store team and broader organizational goals.

Schedule

• This is a full-time role.
• Requires Weekdays and some weekends (Saturday and Sunday flexibility).
• Flexibility in availability is essential as the business operates Monday to Sunday, 7:00 am to 9:00 pm.

Requirements & Tech Stack

• Ability to stand for extended periods.
• Ability to lift, push, and pull up to 50 pounds.
• Basic communication and teamwork skills.
• Ability to follow safety procedures and operational guidelines.

Qualifications

• High school diploma or equivalent preferred.
• Prior experience in customer service, donation processing, retail, or warehouse environments is a plus.
• Ability to provide friendly, respectful service to a diverse donor and customer population.
• Comfortable performing physical tasks, including lifting, sorting, and standing for extended periods.