Front Desk Administrator

About the Role

The Front Desk Administrator is a full-time, on-site role based in Gurugram. This role involves greeting visitors, managing the front desk, and ensuring a professional and welcoming reception area.

Key Responsibilities

• Greeting visitors
• Managing the front desk
• Ensuring a professional and welcoming reception area
• Answering phone calls
• Directing inquiries
• Handling incoming and outgoing mail and fax communications
• Coordinating visitor and meeting schedules
• Supporting administrative tasks such as maintaining records
• Preparing basic documentation
• Assisting internal teams with office coordination
• Collaborating with colleagues to uphold company policies
• Providing consistent, high-quality customer service

Requirements & Tech Stack

• Receptionist duties and managing visitor interactions
• Customer Service and Communication skills
• Administrative Assistance tasks such as scheduling, documentation, and basic office coordination
• Ability to handle phone, email, and Fax communications accurately and efficiently
• Proficiency in office software (e.g., MS Office or equivalent)
• Basic data entry
• Excellent organizational skills, attention to detail, and ability to manage multiple tasks
• Reliability, punctuality, and a collaborative mindset
• Vendor Management

Qualifications

• Previous experience in a front desk or administrative role preferred
• Relevant diploma or bachelor’s degree is an advantage