RCIS Crop Claims Specialist or Claims Crop Field Adjuster I KY

Location: Kentucky (Livingston, Marshall, Calloway, McCracken, Graves, Ballard, Carlisle, Hickman, Fulton Counties); must reside within 50 miles within the state of Kentucky.

About the Role

Zurich North America is seeking an RCIS Crop Claims Specialist or Claims Crop Field Adjuster I to join the Rural Community Insurance Services (RCIS) team. RCIS is a leading crop insurance provider in the U.S., offering insurance protection nationwide and protecting America's farmers and ranchers. This role can be filled at either the Crop Claims Field Adjuster I or Crop Claims Specialist Level, determined by the applicant's experience and skillset.

Key Responsibilities

• Exercise judgment to determine liability by gathering and analyzing relevant facts, utilizing applicable procedures.
• Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage.
• Participate in Risk Management Agency initiated reviews and referrals for operations integrity and quality assurance.
• Protect Zurich’s reputation by keeping claims information confidential.
• Maintain professional and technical knowledge by participating in educational opportunities, staying current with industry trends, establishing personal networks, and participating in professional societies.

Requirements & Tech Stack

Crop Claims Field Adjuster I

• High School Diploma or Equivalent
• 6+ months of experience in the agricultural area
• Crop Adjuster Proficiency Program (CAPP) Certification must be obtained within 180 days of hire date.
• Reliable personal transportation and travel within territory
• Physical Requirements: Walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs to 50 lbs, work outdoors in varying temperatures/weather conditions.

Crop Claims Specialist

• High School Diploma or Equivalent
• 4+ years of experience in the agricultural or the crop insurance industry
• Crop Adjuster Proficiency Program (CAPP) Certification must be obtained within 180 days of hire date.
• Personal transportation and travel within assigned territory and travel outside of assigned area to assist with workload(s), participate on CAT team and/or provide remote assistance for CROP Claims Care Center calls and/or CCP Claims.
• Physical Requirements: Walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs to 50 lbs, work outdoors in varying temperatures/weather conditions.

Preferred Qualifications (Both Levels)

• Strong verbal, written and interpersonal skills.
• Strong organization, multi-tasking and prioritization skills.
• Intermediate Microsoft Office skills.

Compensation & Benefits

• Combined salary range: $44,300.00 - $89,100.00
• Claims Crop Field Adjuster I: Proposed hourly rate: $21.30 - $29.33, with 5% short-term incentive bonus eligibility.
• Crop Claims Specialist: Proposed salary range: $47,000.00 - $77,000.00, with 10% short-term incentive bonus eligibility.
• Additional benefits include: bonus plan, 401K match, second 401K company contribution, flexible work options, summer hours, excellent work/life balance, and great culture.