Coordinator of Volunteers
Creme Mel Sorvetes
Bengaluru, Karnataka, India58m agovia LinkedIn
About the Role
The IT Support Office professional will provide remote, part-time support to ensure the smooth operation of office technology and systems.
Key Responsibilities
- Handle basic technical issues related to hardware, software, and connectivity.
- Act as a first point of contact for internal users needing IT assistance.
- Document support requests and maintain records of incidents and resolutions.
- Assist with user account management and access permissions.
- Support office productivity tools.
- Coordinate with other teams or external providers for complex issues.
- Maintain clear communication about system status and updates.
Requirements & Tech Stack
- Service-oriented approach.
- Attention to detail.
- Ability to work independently in a remote environment.
Qualifications
- Strong Communication skills (written and verbal).
- Administrative Assistance and Office Administration skills.
- Customer Service skills.
- Basic Accounting and office-related system skills.
- Familiarity with common IT support tools is beneficial.
- Basic troubleshooting of operating systems and office applications is beneficial.
- Strong problem-solving skills are beneficial.
- Ability to work reliably in a remote, part-time setting.
- Relevant education or training in Information Technology, Computer Science, or a related field is an advantage.
- Prior experience in help desk, IT support, or office administration is an advantage.