Network Operator, NISSC

About the Role

The Network Operator supports North American Aerospace Defense Command (NORAD) Cheyenne Mountain Complex (NCMC) Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II). This position is located at Cheyenne Mountain Space Force Station (CMSFS), Colorado.

Key Responsibilities

• Review and analyze system, trunk, circuit, and equipment performance.
• Coordinate and assist in troubleshooting, isolating, repairing, and correcting network systems and circuit errors.
• Create and update outage tickets and shift logs.
• Brief leadership of circuit/equipment status when necessary.
• Perform daily cryptographic loads to equipment (e.g., KIV-7Ms, KG-175xs, KG-250/5s, and KG-350s) and manage associated COMSEC paperwork.
• Analyze problems and conduct effective fault diagnosis and system recovery.
• Handle COMSEC materials daily.
• Utilize electronics and network principles.

Requirements & Tech Stack

• Top Secret clearance with SCI eligibility.
• 6 months or more of directly related experience.
• 1 year or more of general work experience.
• CompTIA Security+ Certification.
• Experience with:
• OSI
• TCP/IP
• Various layer 2 protocols
• Platforms such as Radius and/or TACACS
• Juniper
• RedHat Linux
• Data center/long-haul transportation and serial data interfaces
• Cat-X
• Fiber
• Long-Haul Transport mechanisms

Desired Requirements

• Juniper OS certification.
• Linux/UNIX skills.
• Experience with Juniper products including routers, switches, and Circuit to Packet (CTP) equipment.
• Experience with Automated Ticketing Systems (e.g., Remedy/ServiceNow).
• Experience with digital signal flow.
• Experience with transport circuit drawings/records.
• Knowledge of network transport equipment in a large Defense Information Systems Agency (DISA) NOC and DISA processes and procedures.
• Knowledge of using specialized test equipment (e.g., Oscilloscope, Hardware Protocol Analyzer, Bit Error Rate Test equipment).
• Experience prioritizing and managing workloads.
• Clear written and verbal communication skills.

Additional Information

• Location: Cheyenne Mountain Space Force Station, Colorado.
• Clearance Type: Top Secret with SCI eligibility.
• Shift Work may be required.
• Travel Required: Up to 10% of the time.
• Remote/Telework: Not available.
• Relocation Assistance: None available.
• Salary Range: $75,000 - $85,000 annually.
• Resumes must be submitted in month and year format.
• Dual citizenship holders may be required to relinquish foreign citizenship to obtain a clearance.