Cake Decorator

About the Role

As a Cake Decorator, you will drive member service to deliver more of what members love, for less. You will work collaboratively with other associates to ensure the total club meets member expectations.

Key Responsibilities

• Collaborate with cross-functional teams and educate associates on tools, tasks, and resources.
• Communicate and develop interpersonal skills for providing customer service, remaining flexible to business needs.
• Maintain instock levels and control shrinkage.
• Plan bakery productions, ensuring consistency in quality and accuracy of decorative designs.
• Follow recipe measurements, using a variety of products like decorating bags, tips, and nozzles to create decorative flowers and lettering on bakery items.
• Ensure adherence to food safety standards, sanitation guidelines, and cold chain compliance.
• Manage inventory and operate, maintain, and sanitize equipment.
• Demonstrate understanding of product and layout execution.
• Leverage digital tools to drive sales, improve the shopping experience, and elevate associate engagement.
• Utilize handheld technology for immediate business decisions related to production, merchandise ordering, training, and product quality.
• Adapt to new tools and encourage others to use them.
• Drive the performance of the bakery area, ensuring quality and date control standards.
• Eliminate waste and prepare for seasonal events impacting bakery volume (e.g., holidays, graduations, family events).
• Identify member needs, assist members with purchasing decisions, and resolve member issues and concerns.
• Act as a brand advocate by valuing the member experience in Bakery and modeling high-quality service and products.
• Interact with associates to understand roadblocks and assist in training, developing, influencing, and inspiring them in a respectful, supportive, and team-oriented style.
• Comply with company policies, procedures, and standards of ethics and integrity.
• Complete work assignments and priorities using policies, data, and resources.
• Collaborate with managers, coworkers, customers, and other business partners.
• Identify priorities, deadlines, and expectations, and carry out tasks.
• Communicate progress and information, and determine/recommend ways to address improvement opportunities.
• Adapt to and learn from change, difficulties, and feedback.
• Embrace differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected.
• Create opportunities for all associates to thrive and perform.
• Attract the best talent.
• Build strong and trusting relationships, communicating with impact, energy, and positivity to motivate and influence.
• Strengthen the team by helping, developing, and mentoring others, and recognizing others' contributions and accomplishments.
• Maintain and promote the highest standards of integrity, ethics, and compliance.
• Model company values to support and foster the company culture.
• Hold oneself and others accountable.
• Support the company's goal of becoming a regenerative company by making a positive impact.
• Act in a selfless manner, demonstrating humility, self-awareness, honesty, fairness, and transparency.
• Deliver results while putting the customer first.
• Make decisions based on reliable information, balancing short-term and long-term priorities.
• Consider how own work impacts the team's ability to deliver on purpose for all stakeholders.
• Display curiosity and a desire to learn, take calculated risks, and demonstrate courage and resilience.
• Drive continuous improvements, be open to and use new technologies and skills, and support others through change.

Requirements & Tech Stack

• Decorating bags
• Tips
• Nozzles
• Handheld technology

Qualifications

• Minimum 6 months' experience in a Fresh Production Area.
• Must be 18 years of age or older.

Benefits

Competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet.

• Health benefits: medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase, and company-paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO can be used for vacation, sick leave, holidays, or other purposes.
• Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
• Live Better U: company-paid education benefit program for full-time and part-time associates, offering programs from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by the company.

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change.

Compensation

• Hourly wage range: $20.00 to $28.00*
• Actual hourly rate will equal or exceed the required minimum wage.
• Additional compensation in the form of premiums may be paid, ranging from $0.35/hour to $3.00/hour in specific circumstances based on schedule, facility, season, or specific work performed. Multiple premiums may apply.