Guest Relation Executive

About the Role

The Guest Relation Executive is a full-time, on-site role based in Navi Mumbai. This role involves welcoming visitors, clients, and vendors, ensuring a professional and courteous experience at the premises.

Key Responsibilities

• Handle reception duties such as managing incoming calls.
• Maintain visitor logs.
• Coordinate appointments and meeting schedules.
• Respond to guest inquiries.
• Guide visitors to the appropriate departments.
• Support basic customer service and sales-related queries.
• Maintain a neat and organized front office environment.
• Coordinate with internal teams to arrange meetings, refreshments, and logistics for guests.

Qualifications

• Strong Guest Relations and Customer Service skills.
• Clear Communication skills, including confident speaking, attentive listening, and basic written communication.
• Receptionist Duties capabilities, such as handling calls, managing front desk operations, and organizing visitor records.
• Basic Sales and client interaction skills.
• Proficiency in English and local languages is beneficial.
• Familiarity with MS Office and email usage is beneficial.
• Ability to maintain professionalism.
• Ability to manage time effectively.
• Ability to work collaboratively with internal teams.

Requirements & Tech Stack

• Relevant qualifications such as a diploma or bachelor’s degree in any discipline are preferred.
• Prior experience in front office, hospitality, or customer-facing roles is an advantage.