Teller
Associated Bank
About the Role
Join Associated Bank as a Teller to provide exceptional service and support to every customer interaction. In this front-line role, you will process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help clients achieve their goals. Grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact.
Location: 1195 N Casaloma Dr. Appleton, WI 54913
Key Responsibilities
- Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
- Accurately and efficiently process customer transactions while following all policies and procedures.
- Identify customer needs and refer them to colleagues for additional financial solutions.
- Promote current offers, products, and services that benefit customers.
- Answer questions and resolve customer concerns with professionalism and care.
- Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
- Demonstrate and educate customers on digital and self-service banking tools.
- Collaborate with team members across multiple branches to ensure seamless service.
- Responsible for reporting suspicious activity to Financial Intelligence.
- Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
- Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline.
Requirements & Tech Stack
- High school diploma or equivalent combination of education and experience.
- Up to 2 years of demonstrated customer service experience.
Qualifications
- Experience in retail banking, cash handling, or financial services.
Additional Details
Associated Bank strives to create an inclusive culture where different perspectives are valued and recognized as strengths critical to success.
This position may use artificial intelligence ("AI") or automated technologies to assist in the recruiting process. AI is not used to make employment decisions.
Associated Bank conducts a thorough background check on all new hires.
Pay Transparency: $17.00 - $22.96 per hour